That's what I do. I earn my keep as a customer service team leader. I didn't know people until I took this job. I'm wondering where God is today. It doesn't matter if I take a call from the bible belt, or the most 'liberal' area of our country. People are hateful. I don't know if it is because they feel safe to say the things they do due to the shield the telephone provides, or if they are truly without the grace of God. Today I failed with every call I took.
Like everyone else, I am quick to judge others. I tend to believe what the customer says "I was home all day and NO ONE called and now I can't get a repair tech for another 2 days!!!???
I would think, wow, another company employee who didn't do their job. GRRRRRRR!
I just wanted to knock that person into the middle of next week!!!
I'm not very smart. However, even as dumb as I am, I begun to realize there is always another side to this story. I was on my way to fill my coffee cup with that hot elixir of life known as coffee. (Truly coffee comes straight from God!!) I asked the rep to take a customers name and contact number and I'd call them back. 5 min tops. I did. I tried to contact the customer twice. I just got the answering machine/voice mail. No live person answered the phone. Great! I thought. Another false claim that no one called her back.
From the haughty surgeons wife who thinks she deserves special treatment because she is married to a surgeon, to the lowest pensioner living on social security it seems that it is acceptable to lie and berate someone who cannot give what is being demanded.
Cussing has become accepted and "cool" in speech. Screaming to the point of incoherency is seen as a way to drive home your point of view.
In the book Grace For The Moment by Max Lucado, the date of 9/28/2010 starts with a sentence from Proverbs 4:23 "Be careful of what you think..."
Why must we guard our thoughts? What does this mean to us in today's world?
Solomon writes about wisdom for young and old alike.
Above all else, quard your heart, for it is the wellspring of life. 4:23
Solomon is telling us that our lives are controlled by what is in our hearts. If anger abides there, our thoughts will be filled with anger and from our mouths will pour forth anger. Cleanse the anger from your heart - give it to God. Let Him deal with it and I can honestly say you will be happier.
I should have read this in the morning before work. All the angry customers I had today would not have bothered me at all. After my prayers this evening, I do feel more at peace. Praise be to God!!!
Ed
May the peace of our Lord live in your heart.
Tuesday, September 28, 2010
Thursday, September 9, 2010
What I gots
It is my personal belief that God does not grant wishes as if He were the Wish Faerie. Atheists point out you don't get what you want because there is no God. Ministers tell you that you don't get what you want because you are not sincere.
If I had no arms or legs or sight; if I was poor and had no food to eat and I prayed that I could have arms, legs, sight or food; why I would think I would be pretty sincere!
In fact I'd be feverishly sincere.
I have:
sight, all limbs in their proper locations and size.
a beautiful wife
a lovely daughter
a handsome son.
a job and all the trappings of lower-middle class life in a country that imposes no restrictions on my religion or beliefs.
I already blessed and we haven't mentioned God or Jesus yet.
I didn't say God doesn't grant wishes, or things you pray for- because God did grant me a wish and it came today in e-mail form.
My wish.
My wish is for a prayer book, and I have searched for and found one from the Anglican faith. I just don't have the $$ plus shipping.
I opened my e-mail account and there was a message from my dear sister. I clicked on it, and I swear I heard a "DING" (like a bell rang).
That ding was my sister offering to buy me any prayer book I wanted. Praise be to God and to my sister.
How cool is that? I didn't even pray for one. I simply searched for, and found one. I had even bought a study bible and had to return it due to not being able to read it. The print was so small I think ants are larger than three words - the print was that small. (No, I didn't have an ant to measure with, but...)
God knows I am desperate for His love. Desperate for a way to speak to Him with sincerity and I am developing a thirst for Him. This thirst seems to be headed for addiction status.
I am truly blessed in this life.
Good night and may God bless you.
Ed
If I had no arms or legs or sight; if I was poor and had no food to eat and I prayed that I could have arms, legs, sight or food; why I would think I would be pretty sincere!
In fact I'd be feverishly sincere.
I have:
sight, all limbs in their proper locations and size.
a beautiful wife
a lovely daughter
a handsome son.
a job and all the trappings of lower-middle class life in a country that imposes no restrictions on my religion or beliefs.
I already blessed and we haven't mentioned God or Jesus yet.
I didn't say God doesn't grant wishes, or things you pray for- because God did grant me a wish and it came today in e-mail form.
My wish.
My wish is for a prayer book, and I have searched for and found one from the Anglican faith. I just don't have the $$ plus shipping.
I opened my e-mail account and there was a message from my dear sister. I clicked on it, and I swear I heard a "DING" (like a bell rang).
That ding was my sister offering to buy me any prayer book I wanted. Praise be to God and to my sister.
How cool is that? I didn't even pray for one. I simply searched for, and found one. I had even bought a study bible and had to return it due to not being able to read it. The print was so small I think ants are larger than three words - the print was that small. (No, I didn't have an ant to measure with, but...)
God knows I am desperate for His love. Desperate for a way to speak to Him with sincerity and I am developing a thirst for Him. This thirst seems to be headed for addiction status.
I am truly blessed in this life.
Good night and may God bless you.
Ed
Monday, September 6, 2010
Never Give up. Never say die.
Happy 902010 Day. Its another of my Fridays and I have two glorious days ahead, one of which I will spend with family.
This weekend I met a man I call Mike Jointer. That is not his real name, but Mike is the real first name, Jointer is what he had for sale. Made it easy to remember why I put his telephone number in my contact list. This tale isn't about what I purchased, but is about Mike. Mike is a man who has lost his job - and is fighting for disability. He looks whole; walks on two legs and has all his visible body parts however he lives in pain due to a bad this or that. He is loosing his place to live and his wife is a multiple amputee. He has a smile on his face and when he talks about her it is with pride and love.
I went away from his house with a feeling I had meet a happy man. Just when you may think you can't stand any more crap, think about this man Mike. Offer up a prayer for him and his wife and remember that God does not give you any more trials than you can bear. Never give up. Never say die.
This weekend I met a man I call Mike Jointer. That is not his real name, but Mike is the real first name, Jointer is what he had for sale. Made it easy to remember why I put his telephone number in my contact list. This tale isn't about what I purchased, but is about Mike. Mike is a man who has lost his job - and is fighting for disability. He looks whole; walks on two legs and has all his visible body parts however he lives in pain due to a bad this or that. He is loosing his place to live and his wife is a multiple amputee. He has a smile on his face and when he talks about her it is with pride and love.
I went away from his house with a feeling I had meet a happy man. Just when you may think you can't stand any more crap, think about this man Mike. Offer up a prayer for him and his wife and remember that God does not give you any more trials than you can bear. Never give up. Never say die.
Subscribe to:
Posts (Atom)